Termos de serviço
Terms of Service
Last updated: August 2026
Welcome to Aiko Kids!
The terms “we”, “us” and “our” refer to Aiko Kids. Aiko Kids operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience (the “Services”).
Aiko Kids is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our website, browse our products, or make a purchase from Aiko Kids.
Please read these Terms of Service carefully, as they contain important information about your legal rights and responsibilities.
By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with these Terms, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your country of residence, or that you have permission from a parent or legal guardian to use our Services.
When placing an order, you may be required to provide information such as your name, email address, billing information, payment details, and shipping address.
You agree that all information provided to Aiko Kids is accurate, complete, and up to date.
You are responsible for maintaining the security of any account information and ensuring that your account details are not shared with others.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, colours and appearance may vary slightly depending on your device, screen settings, and display configuration.
Product descriptions, prices, availability, and images may be updated or changed at any time without prior notice.
Aiko Kids reserves the right to discontinue products, limit quantities, or refuse orders at our discretion.
SECTION 3 - ORDERS
When you place an order with Aiko Kids, you are making an offer to purchase products from us.
Your order is only accepted once payment has been processed and you receive an order confirmation.
Aiko Kids reserves the right to cancel or refuse an order when necessary, including cases involving incorrect pricing, suspected fraud, or unavailable products.
Please review your order carefully before completing your purchase, as cancellation requests may not always be possible once your order has entered processing.
Returns and refunds are handled according to our Refund and Return Policy.
All purchases made through our website are intended for personal use only and not for resale.
SECTION 4 - PRICES AND BILLING
All prices displayed on our website are shown in GBP (£) unless otherwise stated.
Prices, discounts, and promotions may change at any time without notice.
The price charged for your order will be the price displayed at the time of purchase and confirmed in your order confirmation email.
You agree to provide accurate and complete payment and account information when making a purchase.
Aiko Kids is not responsible for incorrect information provided by customers that prevents successful payment or delivery.
SECTION 5 - SHIPPING AND DELIVERY
Shipping times and costs are described in our Shipping Policy.
Delivery times are estimates only and may vary due to factors outside of our control, including shipping carriers, customs procedures, weather conditions, or other unexpected delays.
Once an order has been shipped, customers are responsible for monitoring their tracking information and providing accurate delivery details.
Aiko Kids is not responsible for delays caused by incorrect shipping information provided by the customer or circumstances outside our control.
SECTION 6 - INTELLECTUAL PROPERTY
All content available on the Aiko Kids website, including but not limited to logos, brand elements, text, images, graphics, designs, and product content, belongs to Aiko Kids or its respective owners and is protected by applicable intellectual property laws.
You may use our website only for personal and non-commercial purposes.
You may not copy, reproduce, distribute, modify, or use any content from our website without prior written permission from Aiko Kids.
SECTION 7 - THIRD-PARTY SERVICES
Our website may include services, tools, or links provided by third parties.
These third-party services are provided independently and Aiko Kids does not control or guarantee their availability, accuracy, or performance.
Your use of third-party services is subject to the terms and conditions of those providers.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites.
Aiko Kids is not responsible for the content, privacy practices, security, or services provided by external websites.
Any purchases or interactions made through third-party websites are your responsibility and should be reviewed according to their own policies.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Aiko Kids is powered by Shopify, which provides the technology platform that allows us to offer our online store and services.
However, all purchases made through our website are directly between you and Aiko Kids.
Shopify is not responsible for any products purchased from Aiko Kids, including issues related to orders, delivery, returns, or customer service.
SECTION 10 - PRIVACY POLICY
Your personal information is handled according to our Privacy Policy.
By using our website, you acknowledge that you have read and understood how your information is collected, used, and processed.
Our Privacy Policy explains how we handle personal data, payments, orders, and communication with customers.
SECTION 11 - CUSTOMER FEEDBACK
If you submit reviews, comments, suggestions, or other content to Aiko Kids, you grant us permission to use this content for improving and promoting our Services.
You confirm that any content you provide does not violate the rights of any third party and does not contain unlawful, offensive, or harmful material.
Aiko Kids reserves the right to remove content that violates these Terms or is considered inappropriate.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, availability, promotions, or shipping information.
Aiko Kids reserves the right to correct any errors, update information, or cancel orders affected by incorrect information when necessary.
SECTION 13 - PROHIBITED USES
You agree not to use our website:
- For any unlawful purpose;
- To violate any applicable laws or regulations;
- To infringe upon intellectual property rights;
- To provide false information;
- To interfere with the operation or security of our website;
- To attempt fraudulent activity or misuse our services.
Aiko Kids reserves the right to restrict access to users who violate these Terms.
SECTION 14 - TERMINATION
Aiko Kids reserves the right to suspend or terminate access to our Services if we believe a user has violated these Terms of Service or engaged in fraudulent, harmful, or unlawful activity.
Any obligations that naturally continue after termination will remain in effect.
SECTION 15 - DISCLAIMER
Our website and products are provided on an “as available” basis.
While we make every effort to provide accurate information, Aiko Kids does not guarantee that the website will always be uninterrupted, error-free, or completely accurate.
Nothing in these Terms affects your statutory rights as a consumer under the laws of England and Wales, including rights relating to faulty products, refunds, and cancellations.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Aiko Kids shall not be responsible for indirect losses, damages, or expenses resulting from the use of our website or products.
This does not limit any rights or protections you have under applicable consumer laws.
SECTION 17 - CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, services, or legal requirements.
The updated version will always be available on this page, and continued use of our website means you accept the updated Terms.
SECTION 18 - GOVERNING LAW
These Terms of Service are governed by and interpreted according to the laws of England and Wales.
Any disputes relating to these Terms or your use of our Services will be handled according to the applicable courts of England and Wales.
SECTION 19 - CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us:
Aiko Kids
Email:
support@aiko-kids.com
Support Hours:
Monday – Friday
Response Time:
We aim to respond within 48 business hours.